FAQs
Most frequently asked questions
Shopping Basics
Items are shipped from our warehouses in US, UK, Germany and China
Orders & Payments
All payments made on the Renstack website are highly secure. Our website uses 128 bit SSL encryption technology and is certified level 1 PCI DSS compliant. This is the same level of encryption used by large banks to keep your information secure. As such you can rest assured that any information submitted on our site is secure.
Placing an order at Renstack is easy.
Let’s go through the process quickly.
ORDERING A-Z
Once you find something you love, click the “ADD TO CART” button.
When you’re done adding items to your cart, click the “CART” button.
Make sure you’re happy with everything in your cart, and click “PROCEED TO CHECKOUT”.
Fill in your name, email, address, city, etc. We only use this info to ship your order.
If have discount code,you can enter discount code and click apply.
Click “CONTINUE TO SHIPPING” and then select yourshipping method and payment method and follow the instructions.
Shipping & Returns
Please contact us, or send an email to cs@renstack.com
Others
You can get our contact information on the contact page or footer.
We recommend that you contact us via email.
Of course, you can also call us or Messenger us.
